Terms and Conditions

All items are sold in good faith and are described as accurately as possible. However, we are human and mistakes can occasionally occur - so should you feel that you have a problem please contact us BEFORE taking any other action or sending things back to us.

If a problem is our fault we will try and resolve the situation as quickly and sensibly as we can - we pride ourselves on our service.

However! - if you are one of those people that orders a book just to scan the photographs and then tries to return it - and yes, there are people out there who try it on if they can, well - hard luck!, we have seen that one before, and don't like it!

All items remain the property of The Bicycle Business until clear payments are received. Any cheques that fail to clear will incur an Administration Charge of at least £5.00 to account for our time in resolving the situation.